NTT TechnoCross Corporation has signed a partnership agreement with Canonical to provide strengthened OSS support to its customers in Japan including OpenStack deployments.
NTT TechnoCross will provide Japanese support for domestic customers and will be the first contact for customer enquiries and fault isolation and resolution phase.
NTT TechnoCross has extensive experience with OSS including OpenStack and provides a wide range of support options to customers from OS to middleware.
Working with Canonical, NTT TechnoCross will increase its presence in cloud platform with a combination of technical support on OSS and OpenStack and expand its presence in IoT/Edge Computing.
“In partnership with NTT TechnoCross, Canonical greatly expands its front line support services in Japan, extending our capacity for 24/7 support and fault resolution as part of our OpenStack and Ubuntu Advantage services” said Dustin Kirkland, VP of Product and Development, Canonical.
“NTT TechnoCross Corporation is one of the main NTT Group companies participating in the OpenStack community and working closely with the NTT Software Innovation Center. By partnering with Canonical and providing support for Ubuntu, which has a high market share in OSS operating system, we will provide high quality support to customers in Japan,” said Hikaru Suzuki, General Manager, Cloud and Security Business Department, NTT TechnoCross.