Jay Wren has more than 20 years of experience in system administration and software development in all of university, public and private companies. After 5 years of independent consulting, followed by 2 years of security work at Arbor Networks, Jay joined Canonical to work on the Juju User Experience team. Jay works on backend services that drive www.jujucharms.com. Jay comes to Canonical with extensive software development experience in Windows and Linux systems. Prior to joining Canonical, Jay wrote software for cloud security systems at Arbor Networks, for iPad for a global manufacturing company, for desktop Windows for engineering analysis for another global manufacturing company and for large scale data center remote server process management using Windows and Linux for a leading payroll processing company. The Microsoft MVP program recognized Jay as a technical expert and awarded him as a C# MVP three times. Jay holds a MS in Computer Science and Engineer and a BS in Computer Science both from Oakland University in Rochester, MI.